1. Introduction
This Privacy Policy explains how Nexu (“we”, “us”) collects, uses, and protects information when you use our website, fund your wallet, and purchase card products from our marketplace.
Privacy policy
Last updated: . We’re committed to handling your data responsibly as you use Nexu.
2. Information we collect
We collect information you provide when you register, verify your identity, add funds, place orders, or contact support. We also collect technical data such as device, log, and cookie data needed to secure the service.
3. How we use information
We use information to operate the marketplace, process payments and card fulfillment, prevent fraud, comply with law, improve our product, and communicate with you about your account.
4. Sharing
We share information with service providers who help us run Nexu (e.g. hosting, analytics, card issuance partners) under strict agreements. We may disclose information if required by law or to protect rights and safety.
5. Security
We use administrative, technical, and organizational measures designed to protect your information. No method of transmission over the internet is 100% secure; we work to reduce risk continuously.
6. Your choices
Depending on your region, you may have rights to access, correct, delete, or export certain data, or to object to some processing. Contact us to make a request—we may need to verify your identity.
7. Cookies
We use cookies and similar technologies for essential functionality, preferences, and analytics. You can control cookies through your browser settings where applicable.
8. Children
Our services are not directed to children under the age required by law in your jurisdiction. We do not knowingly collect personal information from children.
9. Changes
We may update this policy from time to time. We will post the updated version and, where appropriate, notify you by email or in-product notice.
10. Contact
Questions about privacy? Reach us through the contact options on our site—we’ll route privacy requests to the right team.
Have a privacy request or question? Contact us.